Returns & Exchanges
At Oui Babe, we want you to be completely in love with your purchase. If your item isn't quite right, we offer returns and exchanges on full-priced items within 30 days of delivery, provided they are in original condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack your items in their original packaging, ensuring all tags are intact and the garment is unworn and unwashed.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
